Updated Vehicle Rental Process

Kalamazoo College has partnered with Enterprise to provide vehicle rental services for the College community. Through this new partnership, employees will have access to reduced rental rates through Enterprise and National, along with convenient pickup and return or delivery and collection services.

As part of the program, eligible employees will also have access to the Enterprise Emerald Club and a discount code for personal rentals.

Additional information about the new rental process, pricing, and how to join Emerald Club is available at https://facilities.kzoo.edu/transportation/business-rentals/

Why is the College making this change?

Moving from an onsite fleet model to a rental program will reduce the costs associated with maintaining a College owned fleet while helping ensure vehicles are available when needed for College business. Under the new agreement, the College will receive reduced rental rates from Enterprise.

How will this affect my FY27 budget?

We recognize that this change was not known when FY27 budgets were developed and that vehicle rental costs may affect some departmental budgets.

Please continue to charge vehicle rental costs to your department’s budget as you have in the past. Any resulting overages will not negatively affect your overall FY27 budget. Necessary adjustments to budget lines will be considered as part of the FY28 budget development process.

What is happening to the onsite fleet?

The College’s onsite fleet will be downsized as we transition to the new rental program.

Some vehicles will remain onsite and will be reserved for student use, since students ages 18–20 are unable to rent vehicles through Enterprise. The College will also maintain several 12-passenger vans and minivans that will be available for College use when needed, particularly for activities involving students.

We appreciate your flexibility as we transition to this new process. More information about how to request and rent vehicles through Enterprise, including pricing and Emerald Club enrollment, can be found at https://facilities.kzoo.edu/transportation/business-rentals/.

Jenna LeRoy
Director of Finance

Facilities Management Service Requests

Dear Campus Community,

With so many new faces on campus, this is a good opportunity to share the most effective ways to request services from Facilities Management.  Please use the systems below in lieu of sending e-mails to individual staff members.  These are monitored by multiple people and are much more likely to yield an efficient response.

Repair and Maintenance:   If some part of a building is not working properly and needs to be repaired, please use the Work Request system.  Anyone with a Kalamazoo College network log-in can use the same credentials to submit a request.  You will receive an e-mail when the request is assigned.  Please be as complete as possible when explaining the problem, and give a realistic descriptor of the magnitude.  Hyperbole makes it more difficult to prioritize work, we typically have over 500 open work orders.  We know everyone’s request is important, please do not call a drip a flood.

Event Set-Up:  Please list your needs with your room reservation when you book the space.  Do not enter a separate work request for set-up.   Due to the time sensitive nature of these requests, it is much easier for the support team to get this information from the daily event calendar.  Only enter a work request if the space you are using is not available in the room booking application.

Vehicle Rental:  Please use the vehicle reservation form to request a rental,  reservations must be made a minimum of (5) business days prior to the scheduled trip.   Service vehicles are not available for rental, please submit a work request if you need help moving something.

Emergencies:  Emergencies are events that threaten life-safety, cause significant property damage, or inhibit basic services.  If you have an emergency, please call the Facilities Management offices at 269-337-7308 between 7am – 3:30pm or campus safety after hours and they will contact the correct responder.

Capital Improvements:  If your request involves making a building modification, adding new equipment or making an upgrade of significant cost or complexity, please rout these requests to the Vice President for Business and Finance.  These will be added to the capital plan and prioritized for resources.

If you have questions about an existing work order, please do not enter an additional work order, please contact our Service Administrator, Cheryl DeJager at cheryl.dejager@kzoo.edu or 337-7308. We want to provide you with the best service possible, following these methods will help us get to your request most quickly.

Susan Lindemann
Associate Vice President for Facilities Management